In 1908, a group of strong women responded to a growing need for public health care in the area and started the VNA. Today, over 100 years later, Valley VNA is still a vibrant part of the community. Our team is comprised of people who are dedicated to Valley VNA’s mission and are committed to meeting the needs of the seniors we serve. In fact, our Executive Team has an average of 10 years of service to Valley VNA. We are proud of this longevity and believe that it stems from our team really believing in our mission to serve the community.

Take a minute to get know our team members and the role they play in our organization.


In Home Care

Jena Kloepfel


920-727-5555 - ext 2217 E-mail

As Director, Jena oversees all aspects of Valley VNA’s In-Home Care business and community resource programs, the Neenah-Menasha Meals on Wheels program, and foot care clinics.

Jena finds it rewarding knowing the care provided to clients will allow them to stay in their homes as long as possible.


Julie Fries, RN

Client Care Coordinator

920-727-5555 - ext 2247

Julie Fries started her career with Valley VNA in 2002. She started as an RN with In-Home Care and in 2010 transitioned to the assisted living team. In January, 2014 she happily returned to In-Home Care after a nurse retired.

Julie helps clients find the services they need; trains and supervises the caregivers; communicates with clients and families on an ongoing basis; and conducts Options & Solutions visits, foot care clinics, blood pressure clinics, and community health chats.


Tanya Harp

In-Home Care Manager

920-727-5555 - ext 2218

Tanya began working for Valley VNA in 2024. She works closely with clients, families and caregivers to coordinate the scheduled visits to clients throughout the Fox Cities and Oshkosh.


Cortnie Borkowski

Meals on Wheels Coordinator / Administrative Assistant

920-727-5555 - ext 2213

Cortnie joined the In-Home Care team at Valley VNA in 2012.  She later became a Global Caregiver working in both In-Home Care and Assisted Living. Valley VNA has given her another opportunity to grow and in 2020 Cortnie became the Administrative Assistant and Meals on Wheels Coordinator.



Assisted Living

Bill Dollevoet, RN

Clinical Consultant

920-727-5544 - ext 1032 Email:

Bill joined Valley VNA Senior Care in April 2024.  He earned his Associates Degree in nursing from NWTC.  In 2015 he joined a hospice employer and visited a variety of communities, including Valley VNA, so is very familiar with our level of care, residents, and community.  He loves hospice but decided it was a time for a change and jumped at the opportunity to join the Valley VNA team.



Jordan Monroe, RN

Clinical Consultant Team Lead

920-727-5544 - ext 1031

Jordan started her career at Valley VNA in 2012 working as a resident assistant while a senior in high school.  During college she worked on all courts as a resident assistant until graduating nursing school in 2018.  Jordan left Valley VNA for about a year and a half, gaining experience and working in physical therapy rehab and hospice.  Now, she is back and it “feels like home.”


Krystal Safranski, RN

Clinical Consultant

920-727-5544 - ext 1033 Email:

Krystal joined the Valley VNA care team in January of 2021. She has worked in several areas in her 30+ years of nursing and loves the opportunity to care for the residents at Valley VNA. She has lived in Neenah for the past 25 years and have four adult children and two grandchildren.



Angela Franz

Administrator - Independent & Assisted Living

920-727-5544 - ext 2245 E-mail:

Angela has worked at Valley VNA since 2001. She started her career as a Resident Assistant in Assisted Living before moving to her current position in August of 2014. Angela is responsible for staff and daily operations of the CBRF and Alexandrite Manor.



Jessica Blake


920-727-5544 - ext 1060 E-mail:

Jessica started her career with Valley VNA in May 2017 as a caregiver in Assisted Living.  She has always had a passion for caring for people and helped her mom for several years after her grandfather was diagnosed with dementia.  Wanting to make a meaningful impact for those with dementia led her to a career in healthcare.

Jessica was born and raised in Appleton, WI and spends her time caring for her three beautiful daughters and family.



Christy Feuersthaler

Music Coordinator


Christy provides beautiful music and singing for our community through our Lyrics & Laughter™ Community Program and for special events.  Christy brings her knowledge of working with dementia and relating music they know, love and grew up with.



Jessica Sakis

Staff Development Liaison

920-858-2662 email:

Jessica joined Valley VNA as a Resident Assistant in 2014. She took on the role of team leader, then night shift manager, before accepting her current position in the beginning of 2020 as Staff Development Liaison .

In her role, Jessica continues the training process after orientation with new hires, implements quality improvement projects, assists the management team, and enjoys being able to work closely with residents. Jessica was born and raised in Neenah and enjoys spending time with her son and family.

Steve Dumke

Dietary Manager


Steve started at Valley VNA in January of 2024 as a Dietary Manager. He has several years of experience running the nutrition department at other senior living communities.


Stacy Hole

Housekeeping Manager

920-727-5544 - ext 1026

Stacy leads a team of housekeepers here at Valley VNA Senior Care. Stacy has had a long line of different work experiences here at Valley VNA Senior Care and will be able to answer questions or concerns you may have with your loved one. For those on services receiving housekeeping and laundry assistance at Valley VNA, Stacy can answer your question.


Marian Drexler

Administrative Assistant


Marian has lived in the area for over 30 years and has worked for Valley VNA since 2006.

Marian is often the first person you see when you come to Valley VNA. As Administrative Assistant for the Assisted Living, she mans the front desk and phone during the work day. In addition, Marian assists with tours and is there to welcome new residents and help with the “move-in” process.


Shift Managers

Kellie Smillie

Shift Manager, Days

Kellie has worked at Valley VNA since 2002. She enjoys working with our residents and staff and enjoys the challenges of being a Shift Manager – where each day brings something new.

Kellie lives in Neenah with her husband and two kids.



Cory Maples

Shift Manager, Nights

Cory has been working at Valley VNA since 2015. He started working as a resident assistant, then moved into a Team Lead position before being promoted to Shift Manager.  Cory enjoys camping during the summer and resides in Oshkosh.  Cory enjoys working as a shift manager on the night shift and the ability to learn something new everyday.




Trevor Thorland

Shift Manager, Nights

Trevor started at Valley VNA in 2018 as a Resident Assistant and was promoted to Team Lead before becoming a Shift Manager in 2023. He really appreciates the team aspect of working at Valley VNA which makes coming to work rewarding. In Trevor’s free time, he enjoys spending time with his children.



Administrative Offices

Theresa Pichelmeyer, EdD, RN

President & CEO

920-727-5555 - ext 2201 email:

Theresa grew up in Neenah and has worked in healthcare for over 30 years. Theresa started her career with Valley VNA as Assisted Living Administrator in 2007.

As President & CEO, Theresa oversees the leadership of the organization. She works closely with the Board of Directors and Valley VNA staff to implement the strategic direction as established by the Board of Directors and ensures the delivery of Valley VNA’s mission of Providing Quality Choices for Senior Living.


Tracy Nikolai

Marketing and Development Director

920-727-5555 - ext 3002 Email:

Tracy started at Valley VNA in 2023. Her responsibilities include planning, development, and implementation of Valley VNA’s marketing strategies, communications, and public relations activities. She also provides leadership and management of fundraising efforts to cultivate and secure financial support from individuals, charitable foundations, and corporations.


Carolina Bryant

Human Resources Director

920-727-5555 - ext 2202 email:

Carolina started at Valley VNA in 2022. She possesses outstanding people skills in managing personnel and ensures that human resources programs and initiatives are effective, efficient, and aligned to overall business objectives. Collaborating with leaders and key stakeholders across business areas, she excels in identifying issues and opportunities and tying them to Key Performance Indicators, directing training toward actual business needs.


Kristi Branchford

Senior Living Advisor

920-727-5555 - ext 2241 email:

Kristi has been an active Neenah resident for over 30 years. She started at Valley VNA Senior Care as a volunteer in 2017 and accepted the Senior Living Advisor position in 2021. Kristi is excited to use her skills in management in addition to her advocacy skills gained while raising her children and aiding her mother. She also enjoys participating in various community outreach programs.



Julie Roh

Volunteer Coordinator

920-727-5555 - ext 2240 E-mail:

Julie started in 2019 as Volunteer Coordinator.  Julie has lived in Neenah for 20 years with her family.  Volunteering is a big part of Julie’s life as she has volunteered for many different nonprofit organizations.  Recruiting, orientating, and cultivating volunteers comes naturally to Julie with the experience she shares with Valley VNA and the volunteer program.


Cheryl Ehlers

Human Resources Administrative Assistant

920-727-5555 - ext 1030

Cheryl has worked at Valley VNA since 2003. She started her career in the Assisted Living as a Resident Assistant, then moving to Shift Manager and then Supervisor. She began her current position in August 2014.

Cheryl is responsible for implementing training programs and orientation for Assisted Living and In Home Care front line employees, as well as coordinate ongoing training needs and continuing education.  She is also responsible for our new Caregiver Training Program that began in 2014.



Business Office

Vicki McAuliffe

Chief Financial Officer

920-727-5555 - ext 2206 email

Vicki has worked at Valley VNA since 2008. She oversees the business office, nutrition services and maintenance teams.  Vicki is responsible for all financial information for the organization.



Brenda Coats

Accounting Clerk

920-727-5555 - ext 2235

Brenda started at Valley VNA in 1993. She is responsible for VVNA payroll along with invoicing and accounts receivable for Assisted Living, In-Home Care, and Apartments.