Information for Valley VNA Visitors

March 27, 2020: UPDATED Guidelines Shared with Residents and Families

As we navigate our way during these uncertain times, and circumstances seem to change on a daily basis, we will continue to provide updates every Friday.

We do not have any cases at Valley VNA, and we are working diligently on preventing the spread of this illness in our facility. Valley VNA is doing our best to follow the recommendations of the CDC, Public Health Department, and Governor Tony Evers. Please note that there have been, and may continue to be, changes to these recommendations based on current conditions within the state and nation. We understand the hardship this places on both the residents and family members.

In addition to the item listed below, we continue to follow the guidelines from March 20:

  • We are looking at ways to implement a no communal dining recommendation by the Department of Health Services and changes may occur in the coming days.

We will help to facilitate any communication you would like to have through the use of technology for example: Skype, FaceTime, email, or phone calls. If you would like to bring items for your family member, you may drop them off at the front desk and we will be sure to deliver to the resident.

If you have any questions, please contact Angela Franz, Administrator or   Theresa Pichelmeyer, President and CEO.

For the most up-to-date date information on COVID-19, visit the CDC website at http://www.cdc.gov/covid19

Thank you for your patience and understanding.

Sincerely,

Theresa Pichelmeyer, President and CEO

 

March 20, 2020: UPDATED Guidelines Shared with Residents and Families

Valley VNA Senior Care is concerned for the ongoing welfare, safety, and health of our residents. The Centers for Disease Control and Prevention (CDC) is monitoring the outbreak due to a new virus, COVID-19. The people that are most likely to become severely ill from COVID-19 are older adults and those with underlying medical conditions.  Governor Tony Evers has declared a public health emergency due to COVID-19. The World Health Organization (WHO) has declared this a pandemic.

We do not have any cases at Valley VNA and we are working diligently on preventing the spread of this illness in our facility. Valley VNA is doing our best to follow the recommendations of the CDC, Public Health Department, and Governor Tony Evers. Please note that there have been, and may continue to be, changes to these recommendations based on current conditions in the state and nation. We understand the hardship this places on both the residents and family members. Please know our residents are doing well as we try to keep routines as normal and possible. They are being well cared for and keep up your phone calls, cards, letters, Skype, and FaceTime!

These are the guidelines shared with residents:

  • We will continue with the “no visitor” policy at this time.
  • There may be extenuating circumstances for visits, but they would address compassionate care , end-of-life care, or visits for the safety and well-being of a resident. Each case must be approved by Administration.
  • We request that residents not leave the building unless medically necessary. However, residents may go outside to get fresh air–keeping social distancing (six feet apart from another person) in mind.
  • We encourage the use of technology like Skype and FaceTime, or phone calls to connect with residents.
  • If a resident does not have someone to do shopping and drop off items at the front entrance, connect with Angela who will assist with online ordering.
  • Social distancing will be practiced during meals and activities. At all meals only two residents will sit at a table across from each other. We ask that residents continue to practice good hand hygiene and wash their hands before and after each meal.
  • Staff will be coming to each apartment daily to take your temperature in the morning. If you have a temperature of 100.4 or higher you will need to stay in your room. We will encourage you to call your doctor and update them if you have a temperature and any other symptoms of illness. You will need to stay in your apartment until you are fever free for 24 hours. Symptoms of elevated temperature, productive cough, sore throat, body aches and congestion may be indicators of  COVID-19. We recognize that these are also symptoms of influenza and other maladies. If you exhibit any of these symptoms, Valley VNA may require you stay in your apartment and call your doctor for further direction.

We will help to facilitate any communication you would like to have through the use of technology for example: Skype, FaceTime, email, or phone calls. If you would like to bring items for your family member, you may drop them off at the front desk and we will be sure to deliver to the resident.

Each of our staff members continue to follow the CDC’s recommendations to reduce the risk of spreading COVID-19. These include strict hand washing procedures, and in many circumstances, wearing a face mask, gown, and gloves when interacting with residents who are sick.

We will continue to monitor the CDC and Department of Health Services and their recommendations. If there are changes we will provide updates, so check our website frequently.

If you have any questions, please contact Angela Franz, Administrator or Theresa Pichelmeyer, President and CEO.

For the most up-to-date date information on COVID-19, visit the CDC website at http://www.cdc.gov/covid19

Thank you for your patience and understanding.

Sincerely,

Theresa Pichelmeyer, President and CEO

 

March 17, 2020: Meals on Wheels
The Meals on Wheels program is continuing service as scheduled.
Meals are delivered during the noon hour from Monday-Friday.
The cost is $5.25. Call Valley VNA Senior Care at 920.727.5555 for more information.
We will continue to post updates as this information may change.

 

March 16, 2020: Cancellation Update

  • Memory Care Respite Partners-Neenah: Cancelled through April 13, 2020
  • Memory Care Respite Partners-Oshkosh: Cancelled through March 24, 2020

We will continue to post updates as these dates may change.

 

March 15, 2020: UPDATE – No Visiting Guidelines

Current guidelines from the Department of Health Services and CDC for Long Term Care facilities recommend NO VISITING except for times of end of life support and visits essential for the emotional well-being of residents. It is also strongly recommended that residents do not leave the facility unless it is a medical emergency or necessity.

Effective March 16, 2020 Valley VNA will be following these guidelines. Decisions for visit exceptions will be made on an individual basis based on the recommendations.

We understand the value of family visits both for the family and the residents and did not make this decision lightly. We will help to facilitate any communication you would like to have through the use of technology, for example: Skype, FaceTime, email, or phone calls. If you would like to bring items for your family member, you may drop them off at the front desk and we will be sure to deliver to the resident.

Each of our staff members continue to follow the CDC’s recommendations to reduce the risk of spreading COVID-19. These include strict hand washing procedures, and in many circumstances, wearing a face mask, gown, and gloves when interacting with residents who are sick.

We will continue to monitor the CDC and Department of Health Services and their recommendations.  If there are changes we will provide updates, so check our website frequently.

If you have any questions, please contact Angela Franz, Administrator or Theresa Pichelmeyer, President and CEO.

For the most up to date information on this topic, please visit the CDC website at http://www.cdc.gov/covid19

Thank you for your understanding and patience.

Sincerely,

Theresa Pichelmeyer, President and CEO

 

March 15, 2020: Cancellations

For the health and safety of our residents, staff–and everyone–the following programs and events have been cancelled.

  • Job Fair: March 17
  • Lyrics and Laughter: Cancelled until further notice
  • Volunteer Program activities cancelled until further notice
  • Foot Care Clinics at Valley VNA: Cancelled until further notice                                                                                                                                                  

Thank you for understanding.

 

Information for Valley VNA Visitors

Valley VNA Senior Care is concerned for the ongoing welfare, safety, and health of our residents. The Centers for Disease Control and Prevention (CDC) is monitoring the outbreak due to a new virus, COVID-19. The people that are most likely to become severely ill from COVID-19 are older adults and those with underlying medical conditions. Governor Tony Evers has declared a public health emergency due to COVID-19. The World Health Organization (WHO) has declared this a pandemic.

We do not have any cases locally and are diligently working on preventing the spread of this illness in our facility.

To reduce the potential introduction of this virus into our facility, we are limiting visitation and actively monitoring admissions and all staff entering the facility.

If you will be visiting please follow these guidelines effective March 14, 2020:

  • Monday through Friday: All visitors will need to enter the building at the Main Entrance on Lyon Drive from 8:00am until 6:00pm
  • Saturday and Sunday: All visitors must arrive between 9:00am and 1:00pm at the Main Entrance.
  • You will be asked to sign in, respond to several questions, and have your temperature taken.
  • Once you have been screened during the hours listed you may visit as long as you like.
  • We request that only immediate family visit and no more than two at a time.
  • No one under 18 years may visit.
  • No pets are allowed.
  • We are recommending that visitors not wear masks.
  • Consider if your visit is essential. Visit frequency should be limited to reduce possible introduction of COVID-19.
  • We request that residents not leave the building unless medically necessary.
  • We encourage the use of technology like Skype and FaceTime, or phone calls to connect with residents.
  • Key fobs of residents will remain active and all others will be deactivated until further notice.

We want to ensure that you are kept well-informed of this situation. For your information, we have enclosed a fact sheet from the CDC. For the most up-to-date information on this topic, please visit the CDC website  at https://www.cdc.gov/covid19

Submitted by: Valley VNA Staff

A Reminder for Valley VNA Visitors

A Reminder for Valley VNA Visitors

At Valley VNA the health and safety of our residents and clients is paramount. We welcome and encourage visits from family and friends; however, if you have a cough, fever, or are feeling unwell, please do not visit. We hope you understand and we thank you for helping us keep our residents and clients safe and healthy.

Submitted by: Valley VNA

Dear VNA Family,

Thank you for all that you are, all that you are, all that you did to care for my Mom, June, over the past year.  Your staff, Peggy, Nadine, Michelle and Gwen and more more were special caregivers and nurses, and she (my Mom) loved you all.

Gratefully, 

Submitted by: Barb R. & Family

Valley VNA Staff,

Thank you for the comfort ornament in rememberance of my dad, John S.  Your organization took very good care of my Dad and we would provide references to anyone wanting them.

God Bless,

Submitted by: Jay, Rebekah, Nathan, Christian, Amber, Jennifer S.

Dad never expected to be treated like he was special, but that how everyone made him feel.  So many would check on him and be concerned if he didnt show up for an activity.  He loved the camaraderie he developed with so many of you.  Thank yoiu to everyone – the love and care you gave Dad will never be forgotten.

Submitted by: Wally, Lana, Arno and Loretta - Children of Bob A. 

I am writing to announce that my last day will be September 4, 2015.  This was not an easy decision for me because of the passion I have for this job.  Over the past two years, I can honestly say that this has been the best job I have ever had, I love that I can say this about Valley VNA. When I took this position, I had very little experience caring for the elderly and others with special needs and in all this time, I have learned so much.  I have learned that what I do does make a difference.  Lastly, I have learned that the longer a person lives, the more reasons they find to be grateful for their life, so I should be grateful for mine and not take anything or anyone for granted. I have made special bonds and relationships with each of my clients in the Valley VNA In-Home Care program over the past two years, some more than others, but each holds a special place in my heart.  The endless laughter, old stories, and and even through the loss and bad times, is something I will take with me where ever I go and for those reasons, I feel like I am a better caregiver.  I want to thank the VNA for giving me this opportunity and just know that I would and do recommend the Valley VNA to anyone who is interested and I wish nothing but the best for everyone!

Sincerely,

Submitted by: Stephanie B., In-Home Caregiver

Valley VNA Team,

Thank you so much for all of the kindness and compassion you all showed our mom Lois O. Your staff and caregivers are highly skilled and professional people.  Your help allowed us to care for her at home which is what she and our Dad always wanted.  I can’t say enough thanks to show our appreciation!!!

Submitted by: From the Family of Lois O.