Information for Valley VNA Visitors

October 30, 2020: UPDATES Shared with Residents and Families

Our community, and our state, continues to rank among the highest in the nation for positive COVID-19 cases. Until recently we have been able to keep it out of our facility. We do have residents who have tested positive and we are doing our best to support them through this illness. We also had staff who have tested positive and most have gone through their isolation and have returned to work. This week we have retested any residents who have not tested positive previously and we are doing the same with staff. We hope to have the results over the weekend.

On Monday, November 2 and Tuesday, November 3 we will be testing any of our Alex (Independent and Residential Care Apartment Complex) residents who have agreed to be test for coronavirus. For Independent residents who are not getting tested at Valley VNA, please contact one of our Registered Nurses to let them know, if and when, you have been tested. This is critical so we may  follow proper procedures of isolation while waiting for test results.

As we approach the holidays we are hearing more in the media about the impact of social isolation on the elderly. We have had questions from family members asking about our isolation procedures and what is being done to keep our residents from failing due to emotional and physical isolation. In our current environment we first have to address any clinical needs such as a positive COVID-19 diagnosis and manage the symptoms. This results in what we call individual isolation precautions: the resident must stay in their room (if possible), and all staff wear full PPE when entering the room and remove the PPE before leaving. If you hear that a “court is in isolation” that means there are more individuals who require isolation and we limit any unnecessary activity and travel through the court. Staff are in full PPE at all times in this scenario.

More one-on-one time is being scheduled to meet the emotional needs of our residents. Some activities that we can do on an   individual basis include: visiting with the resident, sitting with them, Namaste in their room, reading to those who enjoy this activity, making sure they have access to any music they may enjoy, and assisting them with prayer. We are not able to bring residents together for group activities at this time, and we are eager for when that will once again be possible, as well as getting back to scheduled visits indoors. We know it’s not the same as a hug, but our Life Enrichment team will help you connect with your loved one by Zoom and FaceTime. 

Contact Joelin Mueller, Life Enrichment Coordinator at 920.727.5544 ext. 1060 or

We will continue as we have been doing with the following:

  • Suspending all visits except for compassionate care
  • Limiting activities
  • Staggering meals for greater social distancing for those residents who need to eat outside their apartment
  • Limiting social contact: Only those who share an apartment should sit together at a table
  • Masks: Masks must be worn whenever outside your apartment

We strongly recommend that you reconsider and reschedule any outings other than necessary medical appointments and think of what is best for everyone as you plan your holidays.

Any questions, please be sure to contact us.

Theresa Pichelmeyer, President and CEO

Previous Updates

Submitted by: Valley VNA Staff

A Reminder for Valley VNA Visitors

A Reminder for Valley VNA Visitors

At Valley VNA the health and safety of our residents and clients is paramount. We welcome and encourage visits from family and friends; however, if you have a cough, fever, or are feeling unwell, please do not visit. We hope you understand and we thank you for helping us keep our residents and clients safe and healthy.

Submitted by: Valley VNA

Dear VNA Family,

Thank you for all that you are, all that you are, all that you did to care for my Mom, June, over the past year.  Your staff, Peggy, Nadine, Michelle and Gwen and more more were special caregivers and nurses, and she (my Mom) loved you all.


Submitted by: Barb R. & Family

Valley VNA Staff,

Thank you for the comfort ornament in rememberance of my dad, John S.  Your organization took very good care of my Dad and we would provide references to anyone wanting them.

God Bless,

Submitted by: Jay, Rebekah, Nathan, Christian, Amber, Jennifer S.

Dad never expected to be treated like he was special, but that how everyone made him feel.  So many would check on him and be concerned if he didnt show up for an activity.  He loved the camaraderie he developed with so many of you.  Thank yoiu to everyone – the love and care you gave Dad will never be forgotten.

Submitted by: Wally, Lana, Arno and Loretta - Children of Bob A. 

I am writing to announce that my last day will be September 4, 2015.  This was not an easy decision for me because of the passion I have for this job.  Over the past two years, I can honestly say that this has been the best job I have ever had, I love that I can say this about Valley VNA. When I took this position, I had very little experience caring for the elderly and others with special needs and in all this time, I have learned so much.  I have learned that what I do does make a difference.  Lastly, I have learned that the longer a person lives, the more reasons they find to be grateful for their life, so I should be grateful for mine and not take anything or anyone for granted. I have made special bonds and relationships with each of my clients in the Valley VNA In-Home Care program over the past two years, some more than others, but each holds a special place in my heart.  The endless laughter, old stories, and and even through the loss and bad times, is something I will take with me where ever I go and for those reasons, I feel like I am a better caregiver.  I want to thank the VNA for giving me this opportunity and just know that I would and do recommend the Valley VNA to anyone who is interested and I wish nothing but the best for everyone!


Submitted by: Stephanie B., In-Home Caregiver

Valley VNA Team,

Thank you so much for all of the kindness and compassion you all showed our mom Lois O. Your staff and caregivers are highly skilled and professional people.  Your help allowed us to care for her at home which is what she and our Dad always wanted.  I can’t say enough thanks to show our appreciation!!!

Submitted by: From the Family of Lois O.